Access & Accommodations

We’re committed to building an experience that works for every guest. Review venue access details, communication support, and request personalized accommodations.

Email: loreandluster@shelfindulgence.store Phone: (845) 608-4899
Request Support

Venue Access

  • Steps free entry into the Convention floor
  • No steps on the convention floor
  • 10 foot wide walkways
  • Elevator Access
  • Same floor as Hotel Entrance from Convention Center

Sensory & Neurodivergent Support

  • ADA Companion Passes (free)
  • Complimentary earplugs and stim tools at Guest Services.
  • Optional SMS schedule reminders for low-spoon planning.

Communication Access

  • Large-print (18 pt) and plain-text programs.

Mobility & Medical Needs

  • Refrigerated medication storage (24/7 monitored).
  • Service animals welcome

FAQ

How do I get earbuds or stim tools?

Please head to Information Booth 1 and a member of our volunteer team will ensure you get everything you need.

Will you have ADA-friendly signing times?

Yes! All featured guests signing will include an ADA friendly, short lined block. Please reserve these tickets as needed.